Planning, cleaning, safety, and optimism keys to success in the age of coronavirus


As autumn begins, Disney theme parks around the world continue to evaluate operations while moving forward with reopening plans. On September 25, Hong Kong Disneyland reopened to guests. The park shuttered twice earlier this year when leaders in Hong Kong saw an uptick in the number of coronavirus infections in the region. Disney attractions in Florida, China, Japan, and France have reopened—sharing best practices.


“We’re learning from experiences in Shanghai,” says Melissa Valiquette, vice president of Epcot. “Paris has learned from what we’re doing at Walt Disney World. And Disneyland Resort is benefiting from the experiences of our cast from all of these worldwide destinations.”


Josh D’Amaro, chairman of Disney Parks, Experiences and Products says Disneyland Park and Disney California Adventure in Anaheim, California, are ready to reopen this autumn—as soon as the state of California issues guidance.


“We need guidelines that are fair and equitable so that we can better understand our future and chart a path towards reopening. The longer we wait, the more devastating the impact will be to Orange County, California, and the Anaheim communities,” D’Amaro says, adding 80,000 jobs rely on Disneyland’s daily operation.


“We have 65 years of operating Disney theme parks in time-tested ways. Yet, in the span of a few months, out of necessity, we completely reinvented how we bring our magic to life,” says
Paula Verkuylen with the external communications department at Disney Parks, Experiences, and Products.


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